CrowdFreakuses paypal to process any credit, debit or gift card.

Artist/Musicians:

How Do I  Create a Profile?

When you create an account and log into the backend, the sidebar contains a tab that says “View Profile”. Click “View Profile” and then click edit. You can edit your user settings (email, phone number, address etc…) by clicking “User settings”. To edit your actually profile (Youtube, Instagram, facebook, etc..) click “Profile settings.

*****There is an extra step when adding your instagram to your profile*****

Why Are Profiles on CrowdFreak Important?

These profiles can be used as a version of an EPK for your fan base. Also, many venues and promoters search your profiles to see if you are the best fit for their events and shows. So, it’s best to have your profils solid with one great performance video if possible.

How do I make an personal investment and purchase a slot onto a show?

When you log into your account click “Show Listings” and review all the shows listed in your area! You can review all the show that are available for bidding by clicking bids. And to review shows that are a direct buy on via slots, click the tab that says “Slots”.

How do I review my past and current purchases?

Go into your dashboard, and there you will find a “Manage bids” tab and “Manage Slots” tab. Click these tabs to stay up to date with all your purchases

How do I change my account email?

In the right hand corner of your account, –> click settings–> General –>Change your account email here

What should I do in the event of an fraudulent transaction?

In the event that you have experienced a fraudulent transaction, file a claim with us immediately. We have a very rigorous process that we mandate before allowing vendors to post shows, so we try our best to protect every transaction! (To file a claim, click the “Claims” tab in your sidebar)

Vendors

How Create To a Profile?

When you create an account and log into the backend, the sidebar contains a tab that says “View Profile”. Click “View Profile” and then click edit. You can edit your user settings (email, phone number, address etc…) by clicking “User settings”. To edit your actually profile (Youtube, Instagram, facebook, etc..) click “Profile settings.

*****There is an extra step when adding your instagram to your profile*****

How do I change my account email?

In the right hand corner of your account, –> click settings–> General –>Change your account email here

Where do I set up my PayPal email?

Go into your dashboard and click “Payment Settings”. There should be a location here to place your PayPal email.

How do I collect payout for slots?

To collect payout for the slots that you have posted (not bids), you need to first go into the dashboard on your account. Click the “Collect Payout” tab. At the top of the page you will find a withdraw button.  Click the withdraw button when you are ready for your payout. Be aware,  payouts may take up to 24-48 hours after original purchases.  This timeline is put into place so that all transactions are reviewed by our team and distributed to your account.

How do I collect the payout for the bidding shows that i post?

Our bidding payout works differently compared to posting shows as a direct buy slot. In that, when you post a bidding show, you are paid immediately after the bidding has expired and the transaction is completed by the buyer. Because our staff has the ability to review bids during the bidding period, we are able to release those funds immediately after bidding is complete.

*****Remember Crowdfreak obtains a fee of 12.75% of each transaction and this amount is paid out after the purchase is complete*****

What are CrowdFreak’s Fee’s associated with using this service?

Currently, CrowdFreak charges an 12.75% service fee per transaction. Please be aware that PayPal also charges a 2.5% fee per transaction and this MAY occur with each transaction.